DumoMedia

Privacy Policy

Last updated: January 1, 2026

1. Introduction

DumoMedia ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website dumio.media, make a purchase, or interact with our services.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

When you create an account, place an order, or contact us, we may collect:

  • Contact information: name, email address, phone number
  • Shipping information: street address, city, state, ZIP code, country
  • Payment information: credit card number, expiration date, billing address (processed securely by Stripe/PayPal — we never store full card numbers)
  • Account information: username, password, order history
  • Communications: messages sent to us via contact forms or email

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device information: IP address, browser type, operating system, device type
  • Usage data: pages viewed, time spent on pages, referring URLs, click patterns
  • Cookies and similar technologies: session cookies, persistent cookies, and local storage data
  • Location data: approximate location based on IP address

3. How We Use Your Information

We use your personal information for the following purposes:

  • Order fulfillment: Processing, shipping, and delivering your orders
  • Communication: Sending order confirmations, shipping updates, and responding to inquiries
  • Account management: Managing your account, order history, and preferences
  • Marketing: Sending promotional emails (only with your consent; you can opt out at any time)
  • Website improvement: Analyzing usage patterns to improve our website, products, and services
  • Fraud prevention: Detecting and preventing fraudulent transactions
  • Legal compliance: Meeting legal obligations, including tax reporting

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Payment processors: Stripe and PayPal for secure transaction processing
  • Shipping carriers: USPS, UPS, FedEx, DHL for order delivery
  • Analytics providers: Google Analytics for website usage analysis
  • Email services: For sending transactional and marketing emails
  • Legal authorities: When required by law, court order, or to protect our rights

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

5. Data Security

We implement robust security measures to protect your personal information:

  • SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted
  • PCI-DSS compliance: Payment processing through PCI-compliant providers (Stripe, PayPal)
  • Secure storage: Personal data is stored on encrypted, access-controlled servers
  • Regular audits: We conduct periodic security reviews and vulnerability assessments

While we take all reasonable precautions, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Cookies

We use cookies and similar technologies for:

  • Essential cookies: Shopping cart functionality, authentication, and security (required for the website to function)
  • Analytics cookies: Understanding how visitors use our website (Google Analytics)
  • Preference cookies: Remembering your settings and preferences

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data ("right to be forgotten")
  • Portability: Request transfer of your data to another service
  • Opt out: Unsubscribe from marketing communications at any time
  • Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, contact us at admin@dumio.media. We will respond within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your privacy rights

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will promptly delete it.

10. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations (e.g., tax records for 7 years)
  • Resolve disputes and enforce our agreements

You may request deletion of your account and associated data at any time.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Material changes will be communicated via email or prominent website notice.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, contact us:

  • Email: admin@dumio.media
  • Phone: +1 (777) 123-3979
  • Address: 3979 Fashion Ave, Suite 100, New York, NY 10001, United States